We're a small team. We read every email.

Email us at support@crampad.com — usual response time is under 24 hours on weekdays.

Common things

• I paid but my plan didn't upgrade. Hit the Sync button on /billing or email us your DODO payment ID.
• How do credits work? Every paid action draws from one pool — see /pricing for the rates.
• How do I cancel? Billing → Cancel. Access continues until cycle end. No refund for unused time.
• Refund policy? No refunds on prorated time. Disputed charges handled on a case-by-case basis via email.
• I need a GST invoice. Billing → Transactions → Download. All invoices issued under KriyaXlabs Pvt. Ltd.